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Hiring and firing can make or break you

I had to make some difficult decisions this week. A few team players haven’t been pulling their weight, so after several discussions trying to find the root of the problem, we had to have The Conversation.

There are moments to recognize when it’s time to move on. Passions may be mismatched, vision lost, energy depleted. Firing doesn’t need to reflect an individual’s potential; in fact, letting someone go gives them permission to find the position that will bring them prosperity and happiness (if it was the role at hand, the conversation would probably not be taking place to begin with).

The right team can catapult your project to success while a mismanaged bunch can send even the best, most meticulous plans to the gutter. It’s important to identify an individual’s motives and skills; it’s equally important to remember that even the more alluring incentives may not work.

One of the biggest decisions you’ll make in your life is who you spend time with. Friends, colleagues and spouses have significant power over you. If you’ve ever worked in an office where colleagues were dismal and did barely what was needed to get by, you know the feeling you get when you’re around energy suckers. Or if you’ve been in a relationship that’s failed to meet your needs and validate you as a remarkable being, you’ve experienced that temporary loss of personal strength and clarity. It’s hard to create and build and dream when these kinds of people fill your days.

When you have the power to assemble a team, choose wisely, and have the compassion and empathy to recognize when it’s not working. Then, with kindness and care, let the other person go.

Stop trying to find your passion; do something nice for someone instead.

There’s a lot of pressure out there to “do meaningful work,” “find your bliss” and “unleash your passion.” We’re lucky to live in a time and place where we have the opportunity to make choices; choices about where we work, who we work for, what we do to make money, who we date, where we buy groceries, what we learn, which book to read.
The decisions we face on a daily basis are countless; oftentimes, overwhelming. Undergraduates stress over which major to declare; the seasoned professional has multiple job offers on the table and doesn’t know which one to pick. Like the grocery store aisle with boxes upon boxes of cereal, it’s easy to go with the tried-tested-and-true or to simply, walk away. This paradox of choice can leave us stale, uninspired, imprisoned.
Today, throw it out the window: the pro/con lists, the should’s and must’s, the cost-benefit analysis and the What Will They Think Of Me insecurities. Just for today, put yourself on the sidelines and place someone else before you. It doesn’t have to be a huge, grandiose gesture. Be kind.
Volunteer. Read to a child. Surprise someone with flowers. Pack a lunch for a co-worker.
For more ideas, including buying coffee for the next person in line or supporting an entrepreneur in a developing country, click here.

Imperfect solution

Several years ago, I had the honor of working alongside Seth Godin. Besides being a brilliant thinker and marketing trendsetter, he’s an incredible teacher.

We organized a workshop for entrepreneurs and business owners. Participants traveled from around the world. Many were experiencing difficulties they were struggling to overcome, and they were looking to Seth for answers.

“Are you so in love with your problem you’re unwilling to try an imperfect solution?” he asked his audience. I watched a few people shift uncomfortably in their chairs. I myself thought of the projects I had outlined and all the reasons I had for not beginning any of them. I didn’t have the right resources, proper connections, mainstream PR or a headline act. I didn’t have anything I thought I needed — which turned out to be an illusion, after all. (I was looking for perfect.)

Seth’s question caught me in my tracks: Do I want this problem to beat me?

It’s possible to start TODAY, even if your current answer is far from ideal.

I chose to win.

Beliefs and your destiny

Your beliefs become your thoughts,
Your thoughts become your words,
Your words become your actions,
Your actions become your habits,
Your habits become your values,
Your values become your destiny.

Gandhi

It sounds cliche, but it’s true.

Pay attention to the places your mind wanders.

(Want a “real life” example? Read my story about hard work, dreams and Learning House in Nepal.)

Ignore them

There’s always a comment. No matter how great your effort is, how flawless your work, someone can do it better.
They’re whispering, “Your competitor is further along. Another company has edged you out this quarter. Her work is getting more publicity, more recognition.”
You’re spending time reading comments. “His project is scoring more funding. They’re getting all the sales.”
It doesn’t matter.
Keep on and stay the course. (It’s your course and your course alone. Not theirs.)
Do your best work, no matter what they say.

5 ways to be a great manager

Managing people is hard. I think this is why there are so many bad bosses. Now that I’m leading a team of my own, I’ve realized how much skill goes into becoming a great manager.

While leadership traits may come naturally to some, managers can make the effort to create cohesive, hardworking teams and establish workplaces filled with satisfied employees.

Leaders are made, they are not born. They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile. -Vince Lombardi

My top 5 tips for successful managerial roles:

1. Great managers find out what makes a person tick. Instead of hiring for a position and letting an individual fend for themselves, a good manager asks questions, learns about the person’s history and experience to determine what motivates that person to do their best work.

2. Great managers are like social workers. They not only consider the work environment, but they consider their employees’ home and personal life, too. If a worker consistently shows up late for work, a bad manager is quick to fire; however, a good manager asks questions to figure out the problem and address underlying difficulties.

3. Great managers aren’t afraid to shuffle positions and redefine roles. Sometimes you hire someone who isn’t a fit for the duties you need performed, but you discover they excel in other ways. A great manager spots talent and builds an environment to cultivate it.

4. Great managers make employees feel good. Employees want to feel valued and part of a team. Every worker wants to be respected and utilized. Using rewards and incentives and delegating responsibility, great managers create team cohesion and satisfaction among team members.

5. Great managers exhibit the skills and behaviors they hope their employees display. Communication is open, direct and straight forward. Skilled leaders observe and take time to respond to situations instead of reacting to circumstance. They display kindness, fairness and enthusiasm. They ask questions if they don’t know.