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Selling and cold calls

Call 1: The worst.
Call 5: Still pretty bad.
Call 10: You care less if someone says no.
Call 12: Someone might be interested.
Call 15: You make a sale.
Call 16: You make another sale.
Call 17: You feel pretty great until someone else says no.
Call 18: You feel bad but make another call anyway.
Call 22: The person asks you to call back next week.
Call 24: Sale.
Call 25: You begin to realize the yes/no/maybe answers have nothing to do with you.
Call 30: Your pitch is better. You can clearly talk about the benefits your product/service provides.
Call 35: If someone says no, it doesn’t ruin your day.
Call 37: Sale.
Call 40: When someone says no, you refine your pitch.
Call 48: Sale.
Call 50: When someone says no, you recognize that person wasn’t the right fit for your product/service.
Call 52: Sale.
Call 53: Sale.
Call 54: The no response is no longer a Big Deal, and you keep going.
Call 55: Sale.
Call 56: Maybe. Appointment set.
Call 57: Sale.
Call 58: Sale.

The first calls are always the hardest. Keep going.

Reassurances for the emerging entrepreneur

1. Stop pretending. You don’t need to have everything figured out, you don’t need to be someone you’re not. Be authentically, completely, fully you. Direct your energy towards what you’re good at and what brings you joy. When you are able to step into your own and confidently accept your unique talents and quirks, you will be richly rewarded.
2. It is perfectly fine to take a slow beginning. Make cautious choices and weigh decisions carefully until your path and vision become clear.
3. Beat perfection. There will never be a perfect circumstance, and there will always be an obstacle waiting to derail you off course. Don’t let it. Sometimes you’ll need to ship before you’re ready, sometimes you’ll need to pitch without preparation. Go.
4. Nothing happens overnight: success, change, failure, pivots. Play the long game and keep your eyes fixed on your goals.

How to talk to young people about entrepreneurship

Our culture is obsessed with success — mostly because success, as portrayed in media, is sandwiched between wealth and fame. This idealist notion of success, especially in terms of entrepreneurship, has extreme consequences. Hearing stories about those select few who have made millions can alter young entrepreneurs’ expectations of themselves and their perspectives on the future.

I’ve been an entrepreneur for most of my life, and I’ve been teaching skills associated with entrepreneurship for over ten years. In working with clients and students of varying ages, I’ve learned:

Emphasize progress, not results
Entrepreneurship is a long road filled with pivots, failures, hiatus, flashes of brilliance and extreme exhaustion. When successful outcomes are the only stories highlighted, the heavy lifting journey loses value. It is imperative that students learn the importance of sticking things through, even when challenges become great. Success rarely happens overnight, and students need to understand hard work, patience and determination.

Build autonomy
Autonomy is belief in ability; when a student develops skills that contribute to her autonomy, she builds confidence and independence. Research has shown that autonomous students are more motivated, make better decisions, and are more responsible than their peers. Groups exercises, presentations and debates can push students to find answers and perform, even (and especially) when they are nervous.

Encourage questions
Asking questions is an essential step in finding new ways of doing things and improving outdated products. When students learn to think critically, there is no end to what they can do. Students who acquire critical thinking skills are able to analyze arguments, evaluate information and transfer ideas from one environment to another. And in today’s world, when industries borrow from others and businesses must quickly adapt to changing market needs, these skills are essential.

Teach communication skills
The ability to communicate is one of the most valuable business tools. If a student can structure an essay and clearly articulate key points, that student can learn to write a pitch, compose sales emails and rehearse cold calls. Being able to communicate (and listen!) builds confidence and empathy. Both are necessary for entrepreneurs.

Find local role models
No matter where they are in the world, students have heard of Bill Gates and Steve Jobs. Introduce your students to local entrepreneurs. Tell your class stories about people in their neighborhood, people who have built something, kept it going and continue to show up day in and day out. Even better: invite these businesswomen and men to your classroom and set up a mentoring program.

Reward mistakes
Students need to understand that few, very few people, get it right on the first try. Products can be taken off market and rebranded, launches can happen more than once, sometimes you have to go back to the drawing board and start all over again. Talk to your students about famous people who failed but kept going. Teach students to edit and find their own mistakes instead of giving them paper with red ink scrawled all over the page. Work with them to identify where mistakes occurred so they don’t happen again.

Our world needs young people who are confident, who aren’t afraid to question, and who get back up after failing. It’s our duty to show them how to do it.

6 tips to become a better public speaker

Public speaking isn’t something to fear. With practice, presentations can connect you more deeply to your clients and your work and can even teach you new lessons about yourself. Use these tips to ace your next event, whether you’re toasting at a dinner party or pitching to an investor.

  1. Be honest. If you’re faking or pretending, people will know. Tell a personal story that’s relevant. Your emotion will come through and resonate with your listeners.
  2. Invest in your audience. This means you’ve taken the time to learn about them; you’ve taken time to think through their challenges, their struggles and their goals so you can cater your message accordingly. Look them in the eye. Show them you care.
  3. Practice. Write your speech and say it out loud. Notice sections that feel awkward and find the natural pauses and rhythms in your talk. When you get nervous, you’ll want to speak quickly. Take a deep breath. The more you practice, the more control you’ll have over your cadence.
  4. Watch others. Observe what draws you to certain speakers and repels you from others. What do they do? How do they do it? What draws you to what they are saying?
  5. Don’t worry about being perfect. Your humanness is what makes you interesting. Use mistakes to regain focus and concentrate on your main point. See if you can reduce your talk to one or two themes and keep these in your mind as you move forward. Relax and be yourself.
  6. Keep it simple. Sometimes the best messages are simply stated: they’re not overly complex or detailed, they’re not filled with graphics or images or slideshows. Work with a coach or trusted friend to pinpoint your strengths and weaknesses and remember: a personal experience can often mean more than any rehearsed oration.

Have more tips to share? What has made your speaking great? Did you fail (and what did you learn)? Tweet me @redhedlefthand.

Summer dining (invite only)

Invitations will soon go out for July’s dinner event in New York City. You must be on the list to be considered. Seating is limited to preserve quality of conversation. Individuals from a range of business sectors are brought together to discuss success (and failure), mentorship and art.

Networking events often attract professionals from similar industries. Our dinners aim to bring together complementary experiences, contrasting ideas, and professionals at different stages in their careers to enhance participants’ views and encourage meaningful work.

Past attendees have met business partners, friends and people to bounce ideas off of. The dinners have been described as “Such a valuable moment for me. I walked away with new tools for my work and a new perspective,” “An evening to remember! The connections were magical.” and “Unforgettable stories, inspiring.”

Michelle will be hosting the July dinner. For questions, please send an email to info@projectexponential.com.

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  7. 7 sins of crowdfunding
  8. Stop trying to find your purpose