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“What took you the longest to learn?”

Oprah asks her guests this question on her Super Soul podcasts. A thoughtful pause follows, and the answer is often a mix of wistfulness, courage, sometimes even regret.

How would you answer the same question?
What lesson has taken you the longest to learn?

Priorities and time management

How you choose to spend your day reflects the priorities you’ve set. Where you direct your focus, who you spend your time with, what you do after work — these are decisions that show what is most important to you.
Parcel out the goals you’re hoping to accomplish and block work into manageable chunks. Sometimes you’ll need to turn off your wifi, or say no to lunch dates, or even place a project higher on your list of daily to-dos.
Your priorities may shift, but your core values direct your time.

The long or short game

It is tempting to choose the fast, easy route. Everyone wants to win big, and they want to win quickly. But those who work steadily, slowly, piece by piece build solid foundations. When market fluctuations and economies are unpredictable, daily decisions add up to create something that matters in the long term.

Ignore those who fail to see the long game, those who try to push you into playing short. The best fruit is not always on the bottom of the tree.

Play long.

Selling and cold calls

Call 1: The worst.
Call 5: Still pretty bad.
Call 10: You care less if someone says no.
Call 12: Someone might be interested.
Call 15: You make a sale.
Call 16: You make another sale.
Call 17: You feel pretty great until someone else says no.
Call 18: You feel bad but make another call anyway.
Call 22: The person asks you to call back next week.
Call 24: Sale.
Call 25: You begin to realize the yes/no/maybe answers have nothing to do with you.
Call 30: Your pitch is better. You can clearly talk about the benefits your product/service provides.
Call 35: If someone says no, it doesn’t ruin your day.
Call 37: Sale.
Call 40: When someone says no, you refine your pitch.
Call 48: Sale.
Call 50: When someone says no, you recognize that person wasn’t the right fit for your product/service.
Call 52: Sale.
Call 53: Sale.
Call 54: The no response is no longer a Big Deal, and you keep going.
Call 55: Sale.
Call 56: Maybe. Appointment set.
Call 57: Sale.
Call 58: Sale.

The first calls are always the hardest. Keep going.

7 ways to make sure your next meeting is not terrible

1. Get curious
Gather input and collect information from your team before the meeting is scheduled. What are employees struggling with? What would help them reach their goals?

2. Turn it into a competition
Split attendees into teams. Award points and reward initiative. You can keep a running tally from month to month and provide incentives for top scores.

3. Actively participate
Be prepared to present your own views and concerns instead of sitting passively in the corner. Listen carefully and think through problems.

4. Add music
Play a song in the beginning of the meeting when attendees find their seats. Turn tunes back on at the end of the meeting and allow time for socializing.

5. Design a seating chart
Placing name tags on seats can help encourage cross-collaboration among teams and introduce executives from different departments.

6. Vary presentation styles
Mix up powerpoint, video clips, role play and dialogue. With so many online resources available, supplement your biggest points with inspiring talks from other speakers.

7. Set due dates
Follow up with your team and ask for feedback about meetings. Discuss what is going well and what needs improvement.

8. Choose a theme
Designating a central theme can intrigue attendees and keep meetings focused and on point.

How to talk to young people about entrepreneurship

Our culture is obsessed with success — mostly because success, as portrayed in media, is sandwiched between wealth and fame. This idealist notion of success, especially in terms of entrepreneurship, has extreme consequences. Hearing stories about those select few who have made millions can alter young entrepreneurs’ expectations of themselves and their perspectives on the future.

I’ve been an entrepreneur for most of my life, and I’ve been teaching skills associated with entrepreneurship for over ten years. In working with clients and students of varying ages, I’ve learned:

Emphasize progress, not results
Entrepreneurship is a long road filled with pivots, failures, hiatus, flashes of brilliance and extreme exhaustion. When successful outcomes are the only stories highlighted, the heavy lifting journey loses value. It is imperative that students learn the importance of sticking things through, even when challenges become great. Success rarely happens overnight, and students need to understand hard work, patience and determination.

Build autonomy
Autonomy is belief in ability; when a student develops skills that contribute to her autonomy, she builds confidence and independence. Research has shown that autonomous students are more motivated, make better decisions, and are more responsible than their peers. Groups exercises, presentations and debates can push students to find answers and perform, even (and especially) when they are nervous.

Encourage questions
Asking questions is an essential step in finding new ways of doing things and improving outdated products. When students learn to think critically, there is no end to what they can do. Students who acquire critical thinking skills are able to analyze arguments, evaluate information and transfer ideas from one environment to another. And in today’s world, when industries borrow from others and businesses must quickly adapt to changing market needs, these skills are essential.

Teach communication skills
The ability to communicate is one of the most valuable business tools. If a student can structure an essay and clearly articulate key points, that student can learn to write a pitch, compose sales emails and rehearse cold calls. Being able to communicate (and listen!) builds confidence and empathy. Both are necessary for entrepreneurs.

Find local role models
No matter where they are in the world, students have heard of Bill Gates and Steve Jobs. Introduce your students to local entrepreneurs. Tell your class stories about people in their neighborhood, people who have built something, kept it going and continue to show up day in and day out. Even better: invite these businesswomen and men to your classroom and set up a mentoring program.

Reward mistakes
Students need to understand that few, very few people, get it right on the first try. Products can be taken off market and rebranded, launches can happen more than once, sometimes you have to go back to the drawing board and start all over again. Talk to your students about famous people who failed but kept going. Teach students to edit and find their own mistakes instead of giving them paper with red ink scrawled all over the page. Work with them to identify where mistakes occurred so they don’t happen again.

Our world needs young people who are confident, who aren’t afraid to question, and who get back up after failing. It’s our duty to show them how to do it.