bloglovinBloglovin iconCombined ShapeCreated with Sketch. Fill 1Created with Sketch. Fill 1Created with Sketch. Fill 1Created with Sketch. Fill 1Created with Sketch. Fill 1Created with Sketch. rssRSS iconsoundcloudSoundCloud iconFill 1Created with Sketch. Fill 1Created with Sketch. Fill 1Created with Sketch. Fill 1Created with Sketch.

Imperfect solution

Several years ago, I had the honor of working alongside Seth Godin. Besides being a brilliant thinker and marketing trendsetter, he’s an incredible teacher.

We organized a workshop for entrepreneurs and business owners. Participants traveled from around the world. Many were experiencing difficulties they were struggling to overcome, and they were looking to Seth for answers.

“Are you so in love with your problem you’re unwilling to try an imperfect solution?” he asked his audience. I watched a few people shift uncomfortably in their chairs. I myself thought of the projects I had outlined and all the reasons I had for not beginning any of them. I didn’t have the right resources, proper connections, mainstream PR or a headline act. I didn’t have anything I thought I needed — which turned out to be an illusion, after all. (I was looking for perfect.)

Seth’s question caught me in my tracks: Do I want this problem to beat me?

It’s possible to start TODAY, even if your current answer is far from ideal.

I chose to win.

The responsibility to connect

We have tools at our fingertips to connect and unite. Different levels of support, layers of talent, examples to reference. With access comes choice.
What if “connecting” was an obligation? Would you make that call? Send that email? Reprioritize your schedule?
Your introduction could match a promising worker with an employer in need, build a bridge for a new partnership, make someone’s work a little easier.
Often, it isn’t a lack of opportunity or awareness but of willingness.

Today’s opportunity

Everyone is busy and tired. Even with “nothing” to do, people still find reasons to worry. Stress is a worldwide experience, but our response differs. Consider an interview or an ESL speaking test; everyone is nervous, it’s how you’re able to manage your anxiety to perform.
We’re all hurting. Relationships disappoint, jobs are tiresome, families demand. Whether you’re in the top income bracket or the lowest, money is always an issue.
You have a choice today, a unique opportunity. It does’t need to involve a fundraiser or a charity or a huge demonstration, although it might. It’s simple: alleviate another’s pain.
Is there a kind word you can say? A message you can send? A smile? A gesture? Could you be a little more patient, more loving, more understanding towards someone else’s circumstance? Can you manage your anger, that embarrassing knee-jerk response and see the situation from a different angle? Can you listen?

Autonomy (I will teach you to be rich and have a perfect body and find the love of your life)

There is one faucet wheel left in the kitchen. When you turn the water on or off, it drops with a loud CLANG into the tin sink. I’ve offered to have it fixed. “It’s not our house,” they say. I’ve been living here for just over one year; they’ve been here for seven.

I live among the people I work for (and with). Not only have I grown to love them like my own family, I’ve been offered a window into their lives, the trials they must suffer and how they see the world. One of the best gifts in life is a new perspective, and I’ve been lucky to be invited to share theirs.

I’ve compared the psyche of probationers and CMOs, entrepreneurs and monks, diamond sellers and social workers. There’s one significant difference.

It’s what marketing schemes and addiction recovery theories capitalize on. It’s what books promise when they tell you “I will show you how to get rich” and fitness models tempt with chiseled abs and downloadable workout videos. It’s how self help “gurus” sell monthly packages and some people start businesses while others stay at jobs they hate for years on end.

Autonomy.

Autonomy is the belief that you can do, and that you’re capable of doing. People who are depressed lose this. This is the tragedy when you see animals, even people, trapped, locked up, stuck. They’ve lost the belief that their actions have an effect, so they give up. This is the worst thing.

The belief in yourself comes BEFORE any plan or action. It requires confidence and courage. It is the seed from which work and ideas blossom. Where creativity takes flight.

It doesn’t have to be big. One thought, “I can do,” followed by “I am doing,” and finally, “I did it!” tends to ripple. A little thing becomes the next, slightly bigger thing. And before you know it, you’re making dreams come to life.

Start with the kitchen sink.

Tips for college freshmen, relevant to you

MAKE FRIENDS. WITH PROFESSORS.

Supervisors, bosses, managers, religious leaders. Someone who has been assigned a higher rank than you. Regardless of qualifications, we’re taught to defer and do what they say. This can be intimidating.

Unfortunately, power dynamics build chasms in relationships, relationships that have the potential to dramatically influence who we are and what we become. When someone is standing on a pedestal of authority, it’s easy to forget people are people. There’s a person behind the title. It doesn’t matter who or where, we share hard times, worry about money, feel pain when someone has hurt us, fall in love.

Ask questions, listen, exchange stories. Your career will depend on the recommendations of others. And if you’re in a position of prestige, create an environment that encourages discussion. Share where you’re from, what your life has been like, what struggles hold you down, who has been your greatest teacher. People connect with humanity. Let them connect with you.

FORGET ABOUT MARKS.

Early in school our achievements are rewarded. From that first gold star on our paper, we’re trained to believe our worth is based on performance. Focusing solely on recognition can be counterproductive. Without knowing it, we limit our experiences while simultaneously heightening our anxiety. Success becomes the objective, not the process along the way.

Reframe the goal. Your purpose is to worry less and enjoy more.

DO WHAT EXCITES YOU.

“Join clubs! Participate in events! Apply for internships!” This is a college counselor’s way of telling students to find their passion.

The best lessons in life are often learned outside the classroom. These are lessons you’ll teach your own kid. While knowledge can be gained from hours spent pouring over books, you have to live it. Take a hard look at what really matters and set your priority list. Schedule days accordingly.

SAY THANK YOU.

Always, always say thank you. From the moment you leave your home in the morning, people are helping you, going out of their way, doing their best to share with you what they know. Just because you don’t agree or see immediate value, thank those who support your work. Gratitude sustains us and preserves our most valuable relationships.

On beginning, career change, and empathy

The following is derived from an interview. For the full article, click here

How did you begin Project Exponential?

MW: I was living in New York City, bored out of my mind after finishing my masters at Columbia University and working in their admissions department. The creative in me wasn’t satisfied, and the realist in me knew I couldn’t afford to stay in Manhattan on a social worker’s salary. I began moonlighting as a copywriter and slowly weaseled my way into the advertising industry.

How does a social worker enter advertising?

MW: The same skills I’d use in the therapist room I would use while consulting with larger companies: asking questions, trying to dissect possible causes for a person’s behavior, trying to understand what they want and what drives them. In advertising, it’s the same thing. You identify your audience and imagine who they are, what they want, what motivates them. Then you build campaigns that successfully reach them. The method is similar but the population is different.

How did the first dinner come about?

MW: After directing New York City’s Social Media Week, my contact list became an eclectic mix of social do-gooders and non-profit leaders, tech experts, marketing gurus, entrepreneurs and a various assortment of athletes, entertainers and minor celebrities. I imagined what might happen if these accomplished, talented people found themselves in one room. The therapist from the South Bronx has something to offer the Wall Street executive; it’s just a matter of giving them the opportunity to exchange ideas and talk openly.

Who was invited?

MW: The very first dinner was a list of academics, entrepreneurs, investors, therapists, writers, performers, and marketers. I invited around twenty people to SoHo’s Cafe Select. They have a great back room, a hidden dungeon that you have to walk through the kitchen to enter. It’s lit with small lights and candles, and the magical environment added to the evening’s serendipity.

One of the key ways I separate Project Exponential from other networking events is I don’t tell people who is coming. I don’t list names or titles. I want people to connect on a real and personal level. If they want to reveal they’re the CEO of whatever company because they feel that is important, fine, but I’m more focused on relationship building and what someone has to give. That’s where the real magic happens.

What do people talk about at dinners?

MW: Dinners are loosely structured with questions; the exact format depends on who is attending. I encourage people to talk about their struggles and challenges because everyone in the room is some expert. It’s an incredible resource for people. Sometimes the best insight comes from someone looking at a problem from an entirely different perspective, and work can be inspired with a fresh set of eyes.

How are dinners structured?

Dinner questions often focus on empathy and giving. The topic of empathy is one that has been derived from my social work training. The ability to recognize what contributes to another’s worldview, what influences the way they assess and analyze situations, and how to put yourself in their shoes is a skill that can be utilized both personally and professionally.

Seating charts are designed based on what I’ve come to learn about each person and what I think they can offer. The number of attendees is limited because I have found small groups allow the type of intimacy that enables people to connect and get honest.

You have a large roster of clients who want to attend. How has the word spread?

MW: It’s been word of mouth. A lot of thrashing happened in the beginning. I tried different formats and researched the history of the salon. Trial and error came helped me define the ideal size and format for the dinners. The evening unfolds like an onion: the beginning is creative and exploratory and by the end of the evening, people are helping each other with real life problems. They’re asking each other questions and using each other as resources, even sometimes hugging as friends.

What is the process of selecting guests for the evening?

MW: That’s my social work background: how to analyze and assess and identify areas of need and opportunity. My work is to get the right people in the room. I evaluate each attendee’s experiences and look to match skills and interests. I look at it like a big puzzle piece, putting people together in a way that makes sense.

My opinion is that most everyone is trying to get somewhere. If I can make introductions to someone who is already “there” or knows how to move in that direction, that is value. Very few people are exactly where they want to be. And that’s a good thing. We’re all in this together — exploring and failing and achieving goals. The beauty is that people have different experiences across different verticals.

How do online interactions affect these offline encounters?

MW: Technology has been instrumental to bridging gaps that once existed. We have the opportunity to develop so many different connections and reach out to people we didn’t have access to before; however, I believe certain things can only develop in person, away from computers and gadgets.

Project Exponential has been founded on blending both worlds to create meaningful relationships. I use social platforms to introduce and connect people yet emphasize the value that stems from real experiences. The most authentic, vulnerable conversations take place when you step away from the screen.

What has been most rewarding for you?

MW: The emails I get from people whose career paths have changed because of someone they met, people who have started projects together. Others have found business partners, friends, mentors. My work with Seth Godin showed me the value of connection and what can happen when people build relationships in a real way.

My best success is when I’ve helped someone move in the direction that’s closer to what they want for themselves, both in business and in life. As a probation officer, I found great satisfaction in seeing positive change. It’s the same thing now: I love hearing I’ve helped people achieve their goals by introducing them to the right people.